Service Charge Budgeting & Year-End Reconciliation
Plan, track, and reconcile service charges annually — on Oracle Cloud.
End-to-End Service Charge Automation
From year-opening budget to year-end settlement invoice — one automated pipeline on Oracle Cloud.
EPM Budget by Category
Define your annual service charge budget by building and cost category — utilities, cleaning, maintenance, insurance — in Oracle EPM.
Real-Time Variance Tracking
EPM tracks actual expenditure against your budget every period and surfaces variances before they become tenant disputes.
Automated Tenant Billing
Oracle Property Manager uses the EPM budget to drive estimated service charge invoices to tenants automatically throughout the year.
OIC FM Integration
Oracle Integration Cloud pulls actual facility management costs into EPM every period — no manual uploads, no data gaps.
Year-End Reconciliation
At year-end, EPM recalculates each tenant's true share. Oracle Receivables issues credit notes and top-up invoices automatically.
Dispute Resolution in Minutes
Full cost drill-through on every tenant statement means disputes are resolved with data, not spreadsheet archaeology.
How It Works
Four steps from budget to settlement — all automated on Oracle Cloud.
1. Set the annual budget in Oracle EPM
Finance defines the service charge budget by building and cost category at the start of the year. EPM is the single source of truth for the full cycle.
2. Property Manager bills tenants on estimates
Oracle Property Manager uses EPM budget allocations to generate and dispatch estimated service charge invoices automatically each period.
3. OIC loads FM actuals into EPM at year-end
Oracle Integration Cloud pulls full-year actual costs from the FM system. EPM recalculates each tenant's true share by category and square footage.
4. Receivables settles automatically
Over-collections trigger credit notes; under-collections trigger top-up invoices — all issued by Oracle Receivables with full allocation drill-through.
Close the service charge loop this year.
Your Oracle Cloud journey, end-to-end.