A fixed monthly retainer replaces project-by-project Oracle consulting — giving real-estate and construction businesses a dedicated Customer Success Unit, unlimited enhancements, and no surprise billing.
One engagement covers your entire Oracle Fusion stack — ERP, EPM, PPM, SCM, HCM — with unlimited support and continuous improvement.
No cap on P1–P4 support tickets. Every issue — functional, integration, or configuration — is handled by your dedicated Cloudors CSU under one monthly fee.
Every Oracle quarterly update — new PPM controls, Property Manager enhancements, ZATCA compliance changes — configured and deployed by your CSU before it reaches production.
New workflows, approval matrices, project costing rules, or integration connectors delivered as part of your MUCS subscription — no SOW, no new budget approval.
Quarterly Oracle health checks covering ERP configuration drift, integration throughput, PPM cost accuracy, and financial period-close readiness — issues resolved before they become emergencies.
Cloudors' MUCS team has delivery capacity in Egypt and Saudi Arabia — both markets covered under one engagement, with regional Oracle expertise and local regulatory knowledge.
One fixed monthly retainer covers all MUCS services. No separate statements of work, no hourly billing overruns, no change request fees for enhancements within scope.
From onboarding to continuous improvement — your Oracle Cloud never stops getting better.
Cloudors assigns a named Customer Success Unit — a functional Oracle lead, an integration specialist, and a technical consultant — embedded in your team from day one.
Every sprint, your CSU reviews the backlog, adopts Oracle quarterly releases, and delivers functional enhancements — all included in your monthly retainer.
Quarterly health checks surface configuration drift, integration gaps, and period-close risks before they affect operations — preventing emergency support scenarios.
When ZATCA issues a regulatory revision, Oracle ships a quarterly update, or FTA changes VAT 201 return boxes — your CSU updates your Oracle instance. Included. No new SOW.
Your Oracle Cloud journey, end-to-end.